Terms of use
Last updated: 01/03/2024
We, at Vanelton Gamedev Software (Vanelton Gamedev, Vanelton Studios, VGD, VZN, we, our or our), present our most sincere thanks to you for using, or at least considering using, our applications, games, software, frameworks , engines and any other online products provided by us. Furthermore, we emphasize that these terms are applicable to all services provided by our company and, by using any of our services, the user will be tacitly agreeing with all of the provisions of this document.
In addition to these Terms, we may, on specific occasions, require you to adopt and comply with additional terms related to specific features, promotions, products or services, which may include, among other aspects, published rates, billing procedures , promotional rules and subscription services. It should be noted that, in the event of any conflict between any additional terms and these Terms, the provisions of the additional terms will prevail with regard to access or use of the corresponding resource, promotion, product or service.
In the event of doubts about the procedures by which the user's personal data is collected and processed, as well as the categories of data actually collected, you can check the full content of our Privacy Policy, which is available on our website.
ELIGIBILITY
To access and/or use the services provided by us, it is imperative that the user is at least 14 (fourteen) years of age. If you are under 18 (eighteen) years of age - or the age of legal majority established in your jurisdiction - you will need to obtain the supervision and authorization of a parent or legal guardian, who must, in addition, agree to all terms present in this document. If you are the parent or legal guardian of a user under 18 (eighteen) years of age - or the age of legal majority in your jurisdiction -, you agree, in an unrestricted manner, to adhere to these Terms, as well as the any additional terms that may be applicable, being fully responsible for any acts or omissions carried out by the user in question in connection with our Services.
The services provided by us, as long as they are not frameworks, engines or open source, are strictly intended for personal use, and their use by organizations, companies or businesses, in any capacity, is not permitted. Furthermore, if you have previously been suspended or removed from our Services, you will not be permitted to use them again. Finally, it is worth noting that certain services may not be available in all jurisdictions, and we reserve the right to establish additional eligibility requirements for their use.
It is important to highlight that the Services are provided from Brazilian territory. If the user chooses to access them from outside Brazil, they must be aware that they will be acting at their own risk and will be responsible for complying with all applicable local laws, rules and regulations. Additionally, in the interest of complying with local laws and requirements where the Services are officially available, we reserve the right to restrict or completely remove use by residents of such territories.
USER ACCOUNTS
You may be required to register for an account to access some or all of our Services. When carrying out this registration, it is necessary to provide accurate information and, if there are any changes, update it immediately. The security of the account and credentials must be maintained, with the user being solely responsible for any activities related to the account, and must notify us immediately if they suspect or discover any unauthorized access to their account. If you allow other people to use your account credentials, responsibility for the activities carried out by these users lies entirely with the account holder.
LICENSES
Our Services are protected by copyright and other intellectual property rights and you agree to comply with all applicable intellectual property laws.
It is expressly prohibited, without prior and express authorization from Vanelton Gamedev, to modify, sell, resell or commercially use any services that ARE NOT frameworks, engines or open source. Any unauthorized distribution of such services, including making them available on other platforms, is strictly prohibited and subject to legal sanctions.
Services that ARE frameworks, engines or open source can be used by companies, organizations or businesses, for commercial or non-commercial purposes, as long as they comply with their own rules and requirements.
PAYMENTS
Some of our services are only available through a paid license, which can be purchased on a one-off basis or via a monthly subscription. Furthermore, some of our services offer the possibility of integrated purchases within the service itself, such as virtual items, game credits, among other options.
The use of our services on platforms not authorized by us or by third parties designated by us is strictly prohibited. Furthermore, any illegal use of these services, such as reverse engineering or the use of software capable of falsifying licenses, may result in appropriate legal action.
For these services, we offer a money-back guarantee valid for a period of seven days after confirmation of purchase. A refund request can be made through our email support channel, and the reason for the request must be informed, which can be any reason. We ask that you be honest in describing the reason so that we can understand the customer's needs and seek improvements in our services.
VIRTUAL ITEMS
We may make available various types of digital content, credits, coins, or other virtual items, for which you may obtain a limited license to use through the Services or receive a limited license otherwise. It is important that you understand that although you may "acquire", "purchase" or "earn" Virtual Items on our Services, you do not legally own those virtual items and their value does not represent any credit balance in real currency or its equivalent. Any "virtual currency" balance displayed in your account does not constitute an actual balance and does not reflect any stored value, but rather a measure of the extent of your limited license.
It is strictly prohibited for users to negotiate, sell or make commercially available credits or virtual items present in our services, nor is it permitted to negotiate your account using a real balance or any other form of payment.
USE OF SERVICES
This section of the terms of use extends beyond the limits of our services and applies both to communities outside of the services, as well as to videos posted on platforms, leaked audio, screenshots, images or any other type of public content that may be related to our services.
We appreciate and value creating, publishing, and sharing content on our Services, including gameplay videos and demonstrations of using our Services. However, we reserve the right to suspend the use of our services if the creation, publication and sharing of content with the sole purpose of defaming or tarnishing our image is identified. Such behavior will not be tolerated and may result in legal action depending on the severity of the situation.
Some of our services feature public chats or chat rooms designed to allow users to interact with each other and enhance their gaming experience. However, it is strictly prohibited to abuse these chats in any way, including the use of language that is racist, homophobic or hateful towards any group of people or is otherwise criminal. Such violations will result in consequences for the user, including banning from services and possible legal action, depending on the severity of the incident.
Linking our services or the Vanelton Gamedev brand to illegal activities is strictly prohibited and may result in severe sanctions for the users involved, including suspension of services and even legal action. Any conduct that violates our terms of service or violates applicable laws is considered illegal activity and will be handled accordingly. For example, a video tutorial that demonstrates how to modify our services in a way that is contrary to our terms of service may be considered illegal activity and therefore subject to suspension. These measures are taken to ensure the integrity and security of our services and users.
Communities created to use our services must adhere to the same regulations and terms described in this document. If third parties create communities to use our services and they contain an open chat that promotes hateful discussions or illegal activities, the accounts associated with the services will be suspended and may be subject to legal action. Furthermore, we reserve the right to suspend the account of users who are linked to such communities, even without direct involvement in such activities.
Although we are committed to punishing communities or any type of content created by third parties that are associated with our services or Vanelton Gamedev, we do not assume responsibility for any damage caused by third parties to the personal lives of users associated with such entities.
GENERAL
Once again, we emphasize that these terms of service aim to protect our rights and the rights of users of our services, as well as clarify intentions, limitations, licenses and other aspects described in this document. If any term is considered invalid for legal reasons, we undertake to correct such term to prevent users from being misled or misinformed.
The terms of service mentioned here are applicable to all our services, however, we reserve the right to evaluate each situation individually, in relation to any problem involving our users and our services. If a user follows the established terms of service, we are committed to providing the best support possible in order to guarantee the best experience for our users.