Privacy Policy

We at Vanelton Gamedev Software (Vanelton Gamedev, Vanelton Studios, VGD, VZN, VZN Works, we, our or our) want to emphasize that we value your privacy and recognize the importance of providing a secure environment for your personal data. Therefore, we are committed to being transparent about how we collect and process your private information.

This Privacy Policy aims to communicate to you, as a user, the reasons and procedures we adopt to process your personal data (i.e. any information that can be related or associated with you). This applies when you access and use our games, software, mobile applications, and websites (“Services”). This includes information about the parties with whom we may share your personal data, the period of time we will keep it and what your rights are in relation to the processing of this data.

Throughout this document, the terms “Services” and “services” are used to refer to all games, applications, software and other products and services offered by us.

This Privacy Policy is applicable whenever you use our services.

GENERAL INFORMATION:

In this section of our Privacy Policy, you can find information regarding how we process your personal data when you use our Services. If you would like more detailed and specific information about our processing activities, we recommend that you consult the specific information listed below.

1. Responsible for your personal data: Vanelton Gamedev Software refers to the public name of a team for developing and distributing games, services and applications, led by Vanêlton Bertoldo Rocha Junior, located in Maceió - AL. Vanelton Gamedev Software is responsible for processing your personal data (the Data Controller) when you use Vanelton Gamedev Software games, services or applications.
   
   

2. Personal data we collect and how we collect it: When using our services, we collect, use, store and transfer various types of personal data. Generally, we do not request or collect special categories of personal data that are considered sensitive information and require special protection, such as information about health, religion, political opinions, philosophical beliefs, sexual preferences or sexual orientation. We are committed to protecting your personal data and respecting your privacy in accordance with applicable laws.
   
   

   • The personal information we collect from you includes:

     1. Account information: This includes data provided during registration such as name, email address, date of birth, native language, phone number and password.

     2. User profile: Any additional information that is necessary or you choose to provide to personalize your profile, such as profile photo, nicknames, date of birth, interests and preferences.

     3. Payment information: Payment data provided when making purchases within the services or subscriptions to services.

     4. Personalization preferences: Information about interests, content preferences, and privacy settings you set about ads.
        
        

   • The personal information we collect from you through your device, internet connection and other external means includes:

     1. Device Data: Technical information about your device, such as device model, operating system, unique device identifiers, and network information.

     2. Connection data: Information about your connection to the service, such as IP address, connection type, provider, internet speed, identifiers and connection and browsing history.

     3. Location: Access to device location to provide location-based features or for targeted advertising purposes.

     4. Cookies and tracking technologies: Collects data about your activity through cookies and other tracking technologies, including browsing history, ad interactions and service usage patterns.

     5. Third-Party Information: Data obtained from business partners, data analytics service providers and other external sources to enhance service personalization, such as your demographics or interests.
        
        

3. Personal Payment Data: If you have made a payment to purchase one of our Services or purchase something within our Services, the transaction will be processed by a third-party payment service provider and will be subject to their privacy policies. We do not collect any complete financial information from these transactions, such as full credit or debit card information. However, we may receive information related to your transaction, such as payment method, status and date.
   
   If there is a problem with the transaction or the services purchased, it is our responsibility to provide the necessary support to resolve the issue.
   
   

4. Collection of data from minors: If the legal guardian of the minor wishes to request the deletion of any data, it is possible to contact our support via email, informing them of the situation. Please note that deleting data may result in account deactivation and loss of access to characters or other features linked to the account.
   
   

5. For what purpose do we process your personal information: Depending on the service you are using and the privacy options you have chosen, we process your personal information for the following purposes:
   - To allow you to use our services;
   - To provide a personalized and secure service experience;
   - To create and manage your account on the services;
   - To help prevent fraud and protect user security;
   - To improve our services;
   - To send important information about services and updates;
   - To answer questions and provide user support;
   - To facilitate your purchases, to check and confirm your payment;
   - To indicate the popularity of our services;
   - To evaluate the quality of our services;
   - To understand and improve your online experience;
   - To remember your service settings;
   - To remember you the next time you visit one of our services;
   - To provide advertisements (targeted and non-targeted) on our services;
   - To show you advertisements for our services on other websites or apps;

6. Profiling activities: If you give your consent, we use tracking mechanisms to analyze your Personal Data, aiming to create your profile. This approach allows us to provide you with relevant content and personalize our services and advertising based on your interests. It is your right to object to this type of processing. Additionally, you can access your service or cookie settings to review and edit your privacy choices relating to this type of processing at any time.

7. Requests for personal data will only be made in cases where it is essential for the full functioning of the service. The creation of accounts will be explicitly mentioned as an essential requirement for the correct performance of the service, with the option of refusal being offered if there is no agreement. However, it is ensured that any information collected is strictly relevant and necessary within acceptable limits.

DATA SHARING:

We ensure that your Personal Data will be kept confidential and will not be disclosed to third parties not authorized to process it. To manage our Services efficiently, we will share your Personal Data internally only with members of our responsible departments, technical support and customer service team who are directly involved in processing the services. Access to your Personal Data will only be granted if necessary for the proper performance of its functions.

Furthermore, and only when it is essential to achieve the previously mentioned purposes, we must inform you that we will share your Personal Data with the following recipients or categories of recipients, or we will allow the following third parties to collect your Personal Data related to your use of our Services:

• Third-party service providers: In order to provide an efficient and satisfactory service, we may share your personal information with third-party service providers who perform activities on our behalf, such as customer support services, information technology services, hosting and content provision, social media and web analytics, user notifications and marketing.

• Payment service providers: If you have made payments on our services, please be advised that the transaction process will be conducted by a third-party payment service provider, and will be subject to the respective privacy policies of that third party. We emphasize that the security and privacy of your financial data are of utmost importance to us, and that we have adopted appropriate protection measures to guarantee the confidentiality and integrity of this information throughout the transaction process.

• Third-party advertising companies: With your permission, we share your personal data with third-party advertising companies to collect information when you use our services. If you choose not to receive personalized ads, we will still display ads, but they may not correspond to your profile, as they will be generic ads and not specific to the user. It is important to note that when you click on a third-party ad, you may be directed to the third-party advertiser's control environment.

• Law enforcement authorities, government authorities or courts: In order to comply with legal obligations imposed by public authorities, including but not limited to law enforcement, government, supervisory authorities or courts, we may be compelled to disclose your Personal Data upon legal request . We emphasize that such sharing of information will be carried out in strict compliance with applicable data protection legislation and, whenever possible, we will notify the data subject in advance of the request in question.

HOW WE PROTECT YOUR PERSONAL DATA

We adopt technical and organizational security measures, strategically designed to ensure the protection of your Personal Data, in order to prevent its accidental, illegal or unauthorized destruction, loss, alteration, access, disclosure or use. Our security standard is regularly updated and tested to meet required requirements. Furthermore, we take reasonable measures to ensure that third parties to which we transfer your Personal Data provide adequate protection for your Personal Data.

HOW LONG DO WE PROCESS YOUR PERSONAL DATA We will not keep your Personal Data in our records for longer than is necessary to fulfill the purposes for which it was collected, comply with legal obligations or is required to establish, exercise or defend legal claims or resolve disputes . After this period, Personal Data will be deleted or made anonymous. Additional information regarding the retention period of Personal Data by our service providers can be found in their respective policies available in our third party directory. For specific information about the retention of your Personal Data in connection with our services, please see the corresponding information.

DATA REQUEST OR DATA DELETION

Depending on the laws applicable to the protection of personal data, you are granted the right to object to the processing of your personal data by us and the services provided through our platforms. You are allowed to request, at any time, access to the information that has been collected about you, as well as request the deletion of this information. Furthermore, you also have the right to request other changes to your personal data, as long as such request is not considered abusive and your ownership is adequately proven.

APPLICATION OF THIS PRIVACY POLICY OUTSIDE BRAZIL

This policy was prepared based on Brazilian data protection legislation. If there is any incompatibility between Brazilian laws and the digital privacy laws of another country in which our services are available, part or all of this document will be null and void and the case will be treated individually, in accordance with the laws of the user's country. .

ADDITIONAL INFORMATION FOR RESIDENTS IN BRAZIL

In accordance with the provisions of the General Personal Data Protection Law (LGPD), you are guaranteed the right to access, correct, transfer, delete and confirm the processing of your personal data. If you have consented to the processing of your personal data, you have the right to withdraw your consent at any time.

CONTACT

Legal: vanelton@vaneltongamedev.com

Ticket support: usersupport@vaneltongamedev.com

If there is any non-compliance with this policy or if you experience any problems with our services, related to the provisions of this document, please contact our support immediately so that we can resolve them promptly. We recognize that the protection of your data is our strict responsibility and we are committed to providing the necessary support to ensure your satisfaction and compliance with applicable laws.